Committed to Accessibility

  • Video by Alfonso Velasquez
    Double River Hawk, Janelle Diaz '12, '14 explains the positive impact of the university's commitment to accessibility.

Disability Services and Campus Embrace Universal Design and Technology

51视频 Disability Services staff, from left to right: Lauren Tornatore, Jody Goldstein, Janelle Diaz and Brandon Drake Image by K. Webster
Disability Services staff include, from left, assistant director Lauren Tornatore, director Jody Goldstein, support counselor Janelle Diaz and assistant director Brandon Drake.

07/25/2018
By Katharine Webster

Janelle Diaz 鈥12, 鈥14 remembers it as a turning point in the university鈥檚 expansion.

Several years ago, then-Chancellor Marty Meehan was laying out all his building plans at a forum for students when Diaz, who uses a wheelchair, asked, 鈥淎re you getting input from students with disabilities?鈥

The answer was no. But Diaz, founder of the student club Disable the Label, was quickly invited to serve on an advisory committee headed by Peter Brigham, assistant director of campus planning and development. She accepted, and now the campus planning office goes beyond ADA requirements, embracing universal design principles in every new building and renovation. Coburn Hall, the oldest building on campus and the last to become physically accessible, is now under renovation.

鈥淲hen I first got here, a lot of buildings were not accessible,鈥 says Diaz, who earned degrees in psychology and community social psychology before going to work as a support counselor in the university鈥檚 Disability Services office. 鈥淣ow, practically every building is. That鈥檚 a huge testimony to the commitment the university has to ensuring access for every student.鈥

Access to buildings is just one way the campus supports students with disabilities. Whether through assistive technology or mental health counseling, 51视频 is committed to helping all students get the most out of their education, says Jody Goldstein, director of Disability Services.

鈥淧eople think of us as the push-button people,鈥 she says, referring to the buttons that open automatic doors. 鈥淏ut we do so much more.鈥

Disability Services currently helps about 900 students, or 6 percent of the student body, Goldstein says.听The majority have invisible disabilities such as anxiety and depression or other conditions that can lead to anxiety, she says.

鈥淎nxiety and depression is the No. 1 challenge that college campuses are facing nationwide,鈥 she says. 鈥淎lmost everyone with learning disabilities, ADHD and autism spectrum disorder also has anxiety 鈥 and it鈥檚 often more disabling than their primary diagnosis.鈥

51视频 psychology major Elizabeth Raymond Image by K. Webster
Psychology major Elizabeth Raymond says Disability Services offers her early course registration and makes sure her classes are in accessible locations.
The most important thing for students to know as they transition from high school to college is that it鈥檚 now their responsibility to ask for help, Goldstein says.听Students who need accommodation can register with Disability Services before they arrive on campus and then meet with a staff member to work out a plan.

鈥淣o matter what someone鈥檚 paperwork says, we just talk to them, figure out how they鈥檙e impaired, figure out what accommodations they need and provide support services,鈥 she says.

Once they鈥檝e signed up with Disability Services, students get priority course registration. They also can attend a transition seminar: They move in two days early and attend workshops on how to access services and assistive technology, navigate 51视频鈥檚 three campuses and get academic help.听

For the first semester, they meet weekly with a member of the Disability Services staff, then continue as needed. Students who at first thought they wouldn鈥檛 need accommodation or those with a new diagnosis are also welcome, Goldstein says.

鈥淢any of our students have learned some great compensatory techniques for high school, but when they get here, all of that falls apart,鈥 she says. 鈥淭he first year is a big transition for any student, and it鈥檚 even more difficult for the students we work with in our office. When they get overwhelmed, they want to shut down, and we help them to push through that.鈥

For students with autism spectrum disorder (ASD), Assoc. Prof. of Psychology Ashleigh Hillier and Lauren Tornatore in Disability Services offer a peer-to-peer program that partners them with returning students. There鈥檚 an online version, too. New students with ASD can also join Connections, a group run by Goldstein that meets weekly. Diaz runs Reconnections for those who want support after their first semester.

For students with learning disabilities, Disability Services offers all kinds of assistive technology, including the loan of a Livescribe Smartpen. The pen simultaneously records a lecture and captures the student鈥檚 written notes; then, when it comes time to review, the student simply taps on a word or diagram in her notebook and the pen plays back that portion of the lecture.

Some professors also use lecture capture technology to record class sessions, which students can then view online. Brandon Drake in Disability Services works with faculty to make their courses more accessible and is constantly looking for better technology that supports all students, Goldstein says.

For example, the university makes a wide range of software available to all students through VLabs, including Read&Write Gold, which features screen-reading and allows users to interact verbally with a text. That鈥檚 helpful for English language learners as well as students with dyslexia and processing disorders, Goldstein says.

鈥淲e鈥檙e keeping the available learning software up to date for the whole university,鈥 she says. 鈥淲e want to be helpful even for students not registered with our office.鈥

New testing centers that opened on both South Campus and North Campus last year accommodate students who need a low-distraction environment or extra time during exams. Students can also take a reduced course load: While it may take them longer to graduate and therefore cost more, a reduced course load can mean the difference between success and failure, Goldstein says.

Disability Services is doing something right. Students who are registered with the office average a higher GPA than the student body as a whole, and many are in the Honors College, Goldstein says.

Tyler Lagasse, a student with ASD who is majoring in environmental, earth and atmospheric sciences, says he has taken advantage of Connections and Reconnections, testing accommodations and more. He says Goldstein has been incredibly helpful, and he鈥檚 also gotten lots of support from faculty and other staff, especially in the .听

A Special Olympian who has won three national silver medals in golf, Lagasse likes to hit the links with Cam Ellsworth, former associate men鈥檚 hockey coach. He鈥檚 made friends with players on the women鈥檚 soccer team through their annual 鈥淧laying for Inclusion鈥 event, and he speaks every year to students taking Introduction to Politics and Sports.

鈥淭he faculty and staff have done a tremendous job with helping me succeed at 51视频. I feel more independent; I've worked so hard in my four years at this university, and I have really shown that I belong,鈥 Lagasse says.

鈥淚 am more experienced and more comfortable with my surroundings, thanks to those fine people, and I can't thank them enough.鈥