10 Manning School Undergrads, Grads Get Inside Look at CRM Giant鈥檚 Global Headquarters
06/18/2019
By Ed Brennen
Standing with 10 Manning School of Business students on the 61st-floor observation deck of Salesforce Tower, with breathtaking views of San Francisco and the Golden Gate Bridge before them and a tranquil lounge (with a free latte bar) behind them, adjunct faculty member Steve Powell had a thought.
These students may now have sky-high expectations for their future work environments.
Or, at the very least, the students now have something to aspire to after their recent trip out west for the annual Salesforce TrailheaDX developer conference and career fair. More than 14,000 people attended the two-day event to network and learn about the latest innovations in Salesforce鈥檚 market-leading customer relationship management (CRM) platform.
This was the first time the Manning School sent students to San Francisco for the event; last year, more than 100 UML students participated remotely via webcam.
Thanks to the university鈥檚 relationship with Salesforce, the business students were treated to an added bonus on the trip: an exclusive half-day of meetings with company leaders and a tour of Salesforce Tower, their new global headquarters.
鈥淚t was such a great honor to represent 51视频 in San Francisco,鈥 says Diana Smith, who two weeks earlier had received her master鈥檚 degree in business administration from the Manning School. She co-owns an online consulting business, Contrivance Partners.
鈥淎t work, I focus a lot on customer experience,鈥 Smith says. 鈥淚t was really interesting for me to learn about new integrations and even the use of blockchain to provide a seamless customer experience.鈥
Last winter, Smith helped launch the Salesforce Leaders Society, a student organization dedicated to introducing all UML students to the industry-leading CRM platform and its Trailhead training resources.
She was joined in San Francisco by the society鈥檚 current co-presidents, Dave Seybert and Gianni Newman, and fellow students Raj Aurora, Eliza Bulger, Kyle Cloutier, Akanksha Jain, Bhoomi Mistry, Karan Tejpal and Kendall Yasi. Powell accompanied the students.
鈥淔or three days, we were exposed to such an incredible volume of knowledge in one of the most powerful tech environments in the world,鈥 says Seybert, a senior business administration major with concentrations in marketing and international business. 鈥淲e got a lot of direction and purpose to incorporate into our club鈥檚 curriculum.鈥
Newman was impressed by Salesforce鈥檚 鈥1-1-1 Model of Integrated Philanthropy,鈥 which provides funding for thousands of nonprofit organizations around the world.
鈥淭heir philosophy on improving communities around them, instead of just focusing on self-growth like most other companies, has changed my perspective on the world,鈥 says Newman, a rising junior majoring in business administration with concentrations in marketing and management.
According to a 2016 study by International Data Corporation, 3.3 million new Salesforce-related jobs will be created by 2022. The career fair featured recruiters from companies big and small that use the CRM platform, including Accenture, Prudential, and PricewaterhouseCoopers. Students also received coaching from industry experts on resume writing and personal pitch delivery.
鈥淓mployers who utilize this technology are looking for candidates who know the platform, and currently there is a shortage of Salesforce experience,鈥 says Cloutier, a rising junior majoring in business administration. 鈥淛ust a little bit of knowledge on Salesforce translates to a massive advantage for students looking for a professional career.鈥
Yasi, a rising senior and Honors student majoring in business administration with concentrations in entrepreneurship and marketing, agrees.
鈥淚f you already know Salesforce right out of college, it not only makes you look good as a potential candidate for jobs, but it also helps you because it鈥檚 one less thing for you to learn when you do start your job,鈥 she says.
During their visit to Salesforce Tower, students learned about the company鈥檚 culture and paths to career growth from Vice President of Engagement Mark Dickey and employees from product management, user design and human resources.
鈥淗earing their stories was so inspiring,鈥 says Mistry, who earned her bachelor鈥檚 degree in business administration this spring. She describes the company鈥檚 headquarters as 鈥渕ind-blowing.鈥
The students鈥 travel expenses were funded by the Manning School. According to Assoc. Prof. Tony Gao, who has been instrumental in incorporating Salesforce into the business school鈥檚 curricula, it鈥檚 a 鈥渟trategic investment into our students at large鈥 since the students will now act as Salesforce ambassadors on campus.
Tejpal, who is pursuing his master of science in business analytics, spoke for all the students in thanking Dean Sandra Richtermeyer for the opportunity.
鈥淭his trip,鈥 Tejpal says, 鈥渨as one of the best things that has ever happened to me.鈥